Legal

Privacy Policy

Last updated: April 2026

1. Who we are

SN Academy operates snacademy.com.au, an online LANTITE preparation platform for pre-service teachers in Australia. References to “we”, “us” or “our” in this policy refer to SN Academy.

2. Information we collect

We collect the following information when you register or use our platform:

  • Name and email address (provided at registration)
  • Payment information (processed securely via Stripe — we do not store card details)
  • Course progress and quiz results
  • Usage data such as pages visited and time spent on the platform
  • Device and browser information for technical support purposes

3. How we use your information

We use your information to:

  • Provide and personalise your access to the SN Academy platform
  • Process subscription payments and manage your account
  • Send you transactional emails (receipts, account updates)
  • Send you occasional course updates and new content notifications (you can unsubscribe at any time)
  • Improve our content and platform based on usage data
  • Comply with our legal obligations

We do not sell, rent or share your personal information with third parties for marketing purposes.

4. Payment processing

All payments are processed by Stripe. SN Academy does not store your credit card or payment details. Stripe’s privacy policy governs the handling of your payment information. We receive only a confirmation of your payment and basic billing information.

5. Cookies

We use cookies to keep you logged in, remember your preferences, and understand how users interact with our platform. We use standard WordPress and WooCommerce session cookies, and may use analytics tools. You can control cookies through your browser settings, though some site functions may not work without them.

6. Data storage and security

Your data is stored on secure servers in Australia. We use industry-standard security measures including SSL encryption. We retain your account data for as long as you maintain an account with us, and for up to 7 years after closure for legal and financial compliance purposes.

7. Your rights

Under the Australian Privacy Act 1988 and Australian Privacy Principles, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected].

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the platform after changes constitutes acceptance of the updated policy.

9. Contact

For any privacy-related questions or complaints, contact us at [email protected].